Privacy Policy

This privacy policy outlines how Explore Toronto CN Tower collects, uses, maintains, and discloses information collected from users of our site or this service.

We are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner, in compliance with applicable data protection laws, including the General Data Protection Regulation (GDPR).

Information We Collect

We may collect personal identification information from Users in a variety of ways, including, but not limited to, when Users visit our site, register on the site, place an order, fill out a form, respond to a survey, and in connection with other activities, services, features or resources we make available on our online platform. The types of personal information we may collect include:

Contact information such as name, email address, mailing address, and telephone number.
Payment information, if you make purchases through our service.
Information you provide when you interact with us, such as customer service inquiries or feedback.
Information you provide when participating in surveys, contests, or promotions.

We may also collect non-personal identification information about Users whenever they interact with our site. Non-personal identification information may include technical information about the User's means of connection to our site, such as the operating system, the Internet service providers utilized and other similar information.

Furthermore, we automatically collect information about your usage of our service, including IP addresses, browser type, referring URLs, pages viewed, and the dates/times of your visits. This helps us understand how users access and use our platform.

How We Use Collected Information

Explore Toronto CN Tower collects and uses personal information for the following purposes:

To provide and maintain our service: Operating our site, processing transactions, and providing customer support.
To improve our online platform: Understanding how our users interact with the service to enhance features and user experience.
To personalize user experience: Using information to understand how our Users as a group use the services and resources provided on our site and tailoring content.
To process payments: Using information to process orders and manage transactions.
To communicate with you: Responding to inquiries, sending important notices, and providing information you have requested.
To send periodic emails or notifications: If you have opted in, we may use your information to send updates, promotions, or information about Explore Toronto CN Tower and its services.
For security and fraud prevention: Protecting our service and users from fraudulent or illegal activities.
To comply with legal obligations: Meeting legal and regulatory requirements.

Lawful Basis for Processing (Under GDPR)

We process your personal data based on several legal grounds:

Performance of a contract: When processing is necessary to fulfill a contract with you or take steps at your request before entering into a contract.
Legitimate interests: When processing is necessary for our legitimate interests (or those of a third party) and your interests and fundamental rights do not override those interests.
Legal obligation: When processing is necessary to comply with a legal obligation to which we are subject.
Consent: When you have given clear consent for us to process your personal data for a specific purpose. You have the right to withdraw consent at any time.

How We Protect Your Information

We adopt appropriate data collection, storage and processing practices and security measures to protect against unauthorized access, alteration, disclosure or destruction of your personal information, username, password, transaction information and data stored on our site.

Sharing Your Personal Information

We do not sell, trade, or rent Users personal identification information to others. We may share generic aggregated demographic information not linked to any personal identification information regarding visitors and users with our business partners, trusted affiliates and advertisers for the purposes outlined above.

We may use third party service providers to help us operate our business and the site or administer activities on our behalf, such as sending out newsletters or conducting surveys. We may share your information with these third parties for those limited purposes provided that you have given us your permission.

We may also disclose your information when legally required to do so, such as in response to a court order or subpoena.

Data Retention

We retain your personal information only for as long as is necessary for the purposes set out in this privacy policy, or as required by law. We will securely delete or anonymize your information when it is no longer needed.

Your Data Protection Rights

Depending on your location and applicable law, particularly under GDPR, you may have the following rights regarding your personal data:

The right to access: You have the right to request copies of your personal data.
The right to rectification: You have the right to request that we correct any information you believe is inaccurate or complete information you believe is incomplete.
The right to erasure: You have the right to request that we erase your personal data, under certain conditions.
The right to restrict processing: You have the right to request that we restrict the processing of your personal data, under certain conditions.
The right to object to processing: You have the right to object to our processing of your personal data, under certain conditions.
The right to data portability: You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.
The right to withdraw consent: Where processing is based on consent, you have the right to withdraw your consent at any time.

If you make a request, we have one month to respond to you. To exercise any of these rights, please contact us using the contact information provided for Explore Toronto CN Tower.

You also have the right to lodge a complaint with a supervisory authority if you believe we have processed your personal data in a manner that violates applicable law.

Cookies and Similar Technologies

Our site may use "cookies" to enhance User experience. Your web browser places cookies on your hard drive for record-keeping purposes and sometimes to track information about them. You may choose to set your web browser to refuse cookies, or to alert you when cookies are being sent. If you do so, note that some parts of the site may not function properly.

Children's Privacy

Our service is not directed at individuals under the age of 16. We do not knowingly collect personal information from children under 16. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us. If we become aware that we have collected personal information from a child under 16 without verification of parental consent, we take steps to remove that information.

Changes to This Privacy Policy

Explore Toronto CN Tower has the discretion to update this privacy policy at any time. When we do, we will revise the updated date at the bottom of this page. We encourage Users to frequently check this page for any changes to stay informed about how we are helping to protect the personal information we collect. You acknowledge and agree that it is your responsibility to review this privacy policy periodically and become aware of modifications.

Last updated: [Insert Date Here]

Your Acceptance of These Terms

By using this site or service, you signify your acceptance of this policy. If you do not agree to this policy, please do not use our online platform. Your continued use of the site following the posting of changes to this policy will be deemed your acceptance of those changes.

Contacting Us

If you have any questions about this Privacy Policy, the practices of this site, or your dealings with this service, please contact us through the official channels provided for Explore Toronto CN Tower. Correspondence, including requests regarding your data, may be sent to our official physical address.